筛选结果 共找出39

If a supervisor in the Sales department requests the help of the HR Director in a complex disciplinary matter, what direction is

the communication flow?

A

Vertical

B

Horizontal

C

Diagonal

What name is given to the process whereby an individual defines objectives and formulates action plans for learning with a

view to improving his or her own effectiveness?

A

Coaching

B

Mentoring

C

Counselling

D

Personal development planning

The following, with one exception, are potential problems for time management. Which is the exception?

A

An open door policy of management

B

A sociable work group

C

An assertive style of communication

Jared is the leader of a virtual team which stays in contact via email. Team members send all messages to Jared, who

forwards them to the rest of the network Which communication pattern is reflected in this situation?

A

The circle

B

The 'Y'

C

The wheel

D

The all-channel

XYZ carries out the audit of Delta Products Inc. Delta Products Inc is in financial trouble and XYZ has had to qualify the audit

report for the past two years. The managing director of Delta blames the qualified audit reports for her firm's continuing

problems. She is threatening to sue XYZ for poor work if they qualify the audit report for this year.

What threat does this represent?

A

Familiarity

B

Intimidation

C

Self-interest

D

Self-review

Which of the following is not a conflict of interest?

A

An ACCA member is in direct competition with a client on a contract

B

An ACCA member is married to a director of the client

C

An ACCA member is an officer of the client company but does not deal

D

An ACCA member is part of a joint venture with a competitor of the client

You have been asked to prepare management accounts while a colleague is on holiday. Your supervisor tells you that the

accounts should be printed out and left on each manager's desk.

You query whether the accounts should be put in an envelope marked 'confidential' but you are told not to bother in order to

save costs. What problem does this cause you?

A

Confidentiality

B

Unprofessional behaviour

C

Objectivity

D

Integrity

Which of the following statements reflects a relativist view of ethics?

A

There is an unchanging set of ethical principles that apply in all situations

B

The subject to all ethical situations is the self

C

The ethics appropriate for a given situation will depend on the conditions at the time

Which one of the following statements is a criticism of absolutism?

A

It is based on a fundamental contradiction

B

It takes no account of changing norms in society

C

It leads to a culture of anything goes

D

It promotes the pursuing of short-term selfish desires

 You are a sales representative who routinely visits customers in their homes and places of business to  present the latest

products and take orders (where inventory is available).  Which of the following technology tools will most directly enhance

your effectiveness? 

A

Computer telephony integration

B

Electronic Data Interchange (EDI)

C

Mobile communications